Those who book through our website or call center are deemed to have accepted the general terms and conditions.
Our guests can pay transfer fee cash on arrival to our driver in the currency you have chosen.
We undertake to provide the transfer service with the prices in each confirmed reservation form.
It reserves the right to make changes to the price on our website.
The process of purchasing the service made on our website is finalized with a confirmation e-mail sent by our company.
It does not accept any responsibility for not forwarding, late or incomplete e-mails caused by internet access or problems.
In such a case, please contact us by phone.
Changes that may occur in the transfer time, location or flight hours must be communicated to us by e-mail or telephone.
Regardless of the time, no extra fee will be charged for landing of aircraft delay.
If a pet is to be transported, it must be carried in the cage of the pets.
You must be at the airport 1 hour before your domestic flights and 2 hours before your international flights.
In accordance with the laws, tobacco, cigarettes and alcohol are not allowed in our vehicles.
Baby seats will not be available in our vehicles unless they are specified during the reservation.
(1 baby seat will be provided free of charge.)
In line with the laws and our company policy, the child or baby seats in the vehicle must be connected by our guests. Otherwise, no liability will be accepted. Our drivers will give you technical verbal support.
Vehicle selection should be made according to the number of people. Passengers other than the capacity of the selected vehicle will not be transported in accordance with the law. In the calculation of the number of passengers, the child or infant must be included in the total number. Insurances in our vehicles are made according to the capacity of the vehicles.
If the vehicle you have chosen cannot come for any reason, it may be possible for you to come to the same category or a higher category.
You must fill in your information completely in the reservation form.
Please check that you have entered your mobile phone and email address completely and correctly. Otherwise, our company cannot be held responsible for any problems to be encountered.
Our transfer prices are valid for per vehicle, not per person.
While placing your luggage on our vehicles, please check that the number is complete. Our staff will always assist you in the transport of your luggage. More baggages above the vehicles' baggage capacity specified on our website will not be accepted into the vehicles.
Wheelchairs, bicycles, electric bicycles, surfboards, skis and golf bags not notified at the time of booking will not be accepted.
At the airports, you are made at the exit gate by a sign with your welcome name written in your reservation by our welcoming officer or driver.
The prices stated on our website include vehicle, driver, fuel, parking and highway fees.